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"Unable to create log file" error spam
Victor Ude
asked this on November 17, 2010 10:35
When I run Patch Assistant Command Line 2.0.10.12 a dialog is presented at each step of the process.
The text is something like:
Unable to create log file [c:\...\cit.log] due to error [2]
This issue is actually bad enough that the error causes the print buffer to overflow when run on deploy to ddn.
How do I stop the dialog from popping up?
Comments latest first
No problem. This issue is fixed in version 2.0.11 of the Console so this should no longer be an issue if you run the Console on other machines.
Thanks Gammy.
I tried setting up the directory manually while troubleshooting this earlier. It appears that it's a permissions issue regarding PAC being called from command line or a script.
Here is that user directory (it's kind of hard to find in the ticket):
C:\Users\[USER]\AppData\Local\Solid State Networks\Solid.PatchAssistant\cit.log
XP (or equivalent):
C:\Documents and Settings\USER\Local Settings\Application Data
Also, in the future for these types of questions you would probably get a faster response if you submit a support ticket.
Victor, most likely what you're seeing is a known issue initially reported by Eric here:
http://support.solidstatenetworks.com/tickets/85
Basically that user directory where the cit.log is trying to be written to needs to be manually created in order for the Console to function properly. The new version of PA Console addresses this issue.
If this does not resolve your issue let us know. Thanks.